Strata Boss
ABN 23 629 819 969
Business name held by GFORCE DIGITAL PTY LTD
Last updated: 16/02/2026
1. Introduction
Strata Boss (referred to as “we”, “us”, or “our”) respects your privacy and is committed to protecting your personal information.
This Privacy Policy explains how we collect, use, disclose and protect your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles.
This policy applies to personal information collected via our website:
https://strataboss.com.au
2. What Is Personal Information?
“Personal information” means information or an opinion about an identified individual, or an individual who is reasonably identifiable, whether the information is true or not and whether it is recorded in a material form or not.
If information does not identify you or make you reasonably identifiable, it is not considered personal information.
3. What Personal Information We Collect
The personal information we may collect includes:
- Full name
- Email address
- Phone number
- Postal address
- Organisation or Owners Corporation details
- Login credentials (if applicable)
- Payment information
- Any information you provide when booking a call or downloading resources
- Information provided in forms, surveys, or correspondence
We may also collect technical information such as:
- IP address
- Browser type
- Device type
- Pages visited on our website
- Referral sources
4. How We Collect Personal Information
We collect personal information when you:
- Submit a contact form
- Book a consultation
- Download a resource
- Subscribe to updates
- Make a payment
- Create an account
- Communicate with us via email or other channels
We also use cookies and tracking technologies, including Google Analytics, to understand website usage and improve user experience.
You can control cookies via your browser settings.
5. Purpose of Collection
We collect personal information to:
- Provide our services
- Respond to enquiries
- Process payments
- Deliver resources or communications you request
- Improve our website and offerings
- Send relevant updates or marketing communications (where permitted by law)
- Comply with legal obligations
We will not use your personal information for purposes unrelated to these without your consent.
6. Payment Processing
Payments are processed securely through Stripe.
We do not store full credit card details on our servers. Payment information is handled directly by Stripe in accordance with Stripe’s privacy and security policies.
7. Email Marketing and CRM
We may use ActiveCampaign (or similar email marketing platforms) to manage communications and marketing campaigns.
If you subscribe to updates or download resources, your contact details may be stored in our CRM system.
You can unsubscribe from marketing communications at any time by using the unsubscribe link in our emails.
8. Website Hosting and Data Storage
Our website is hosted on Amazon Web Services (AWS Lightsail).
Your information may be stored on secure servers managed by AWS and other trusted service providers.
We take reasonable steps to ensure your personal information is protected against misuse, interference, loss, unauthorised access, modification, or disclosure.
9. Disclosure of Personal Information
We may disclose personal information to:
- Payment processors (Stripe)
- Email marketing providers (ActiveCampaign)
- Website hosting providers (AWS)
- Analytics providers (Google Analytics)
- IT support and maintenance providers
- Professional advisers (legal, accounting)
- Regulatory authorities where required by law
We do not sell your personal information.
10. Overseas Disclosure
Some of our service providers (such as AWS, Stripe, Google Analytics, or ActiveCampaign) may store or process data outside Australia.
Where this occurs, we take reasonable steps to ensure those providers handle personal information in a manner consistent with Australian privacy law.
11. Direct Marketing
We may send you information about our services if:
- You have provided your contact details to us; and
- You would reasonably expect to receive such communications.
You may opt out at any time by:
- Clicking the unsubscribe link in our emails; or
- Contacting us directly.
We do not use sensitive personal information for direct marketing.
12. Access and Correction
You have the right to:
- Request access to personal information we hold about you; and
- Request correction of inaccurate or outdated information.
To make a request, please contact us using the details below.
We will respond within a reasonable timeframe.
13. Data Retention
We retain personal information only for as long as necessary to:
- Provide our services;
- Fulfil legal obligations; or
- Resolve disputes.
When no longer required, personal information is securely deleted or de-identified.
14. Complaints
If you believe we have breached the Australian Privacy Principles, you may contact us using the details below.
We will:
- Acknowledge your complaint;
- Investigate the matter; and
- Respond within a reasonable period.
If you are not satisfied with our response, you may contact:
Office of the Australian Information Commissioner (OAIC)
Website: https://www.oaic.gov.au
15. Contact Us
If you have any questions about this Privacy Policy or wish to:
- Access your personal information
- Request correction
- Make a complaint
Please contact:
Strata Boss
Business name held by GFORCE DIGITAL PTY LTD
ABN 23 629 819 969
Address for service:
Level 4
580 St Kilda Road
Melbourne VIC 3004
Australia
Email: theboss@strataboss.com.au